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14 RESULTS
Author
ISBN-10
0688123163
ISBN-13
9780688123161
Edition
1
Format
Hardcover
Publication Year
1993
Category
BUSINESS & ECONOMICS
Description
Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Servic...
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